Before you sign in: check your password-reset email

As part of our security update, your previous Hops password no longer works.

Check your registered email address for your new temporary password. Use it to sign in, then follow the instructions to create a new password.

Please don’t keep trying your old password—repeated attempts can lock your account.

Can’t find the email? Check your junk or spam folder. If it hasn’t arrived, or your account is already locked, contact support@hopshq.com.