Trouble signing in to the Hops app?
Following our account security update, if you haven’t reset your password yet, you’ll need to complete a one-time step in Hops Desktop before signing in to the app.
- Open Hops Desktop in a web browser on your computer.
- Sign in and follow the prompt to set your password.
- Return to the Hops app and sign in with that password.
Already completed this step? No further action is needed.
If you’re still unable to sign in, please contact your Hops administrator or Hops Support.