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Hops product communications

What’s changing.
And why it matters.

Every customer update in one place—what shipped, what matters and what we’re improving next.

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Latest updates

25/08/2026
Announcement

Count Sheets have landed in the Hops app 🎉

No more taking the stocktake back to the desk. Take it to the stock instead! Image Image Image Create and customise your Count Sheets in Hops web, then download them to the app and count where the ...

13/08/2026
Announcement

A faster, clearer way to process deliveries is coming this month

This month, we’re introducing a faster and more guided delivery flow in Hops. When a delivery is short, Hops will identify it while you are receiving the order and ask how you want to handle the mi...

22/07/2026
Announcement

Processed” is becoming “Added to Stock”

From next week, we’ll begin updating the wording used in Hops for completed orders. Image Previously, orders moved through Expected → Arrived → Processed. To avoid confusion with invoice processing...

22/05/2026
Announcement

Announcement: New Reporting Pages Coming Soon

We’re excited to share that we’ll be rolling out our new reporting pages over the coming weeks. We’ve been working closely with specialists to create a more consistent reporting experience across H...

01/05/2026
Announcement

🚀 It’s Almost Here…

We know you’ve been waiting for the HOPS mobile app — and we’re just as excited as you are. While we had hoped to have it in your hands sooner, we’ve taken a little extra time to make sure everythi...

16/04/2026
Announcement

Be first to try Smart Stocktakes on mobile

Smart Stocktakes are now live, and we’re getting ready to launch mobile counting in the Hops app. We’re currently in the final stages of testing, and we’re excited to start rolling this out. 📱 Mobi...

24/03/2026
Announcement

Stocktakes just got smarter

We’ve introduced Smart Stocktakes, the new stocktake system in Hops. 📋 Flexible Count Sheets Smart Stocktakes are built around Count Sheets, giving you a fully flexible way to count. Create customi...

26/01/2026
Announcement

📦 Variance Page – Stock Edit Changes

Previously, it was possible to edit stock quantities and units of measure directly from the Variance page. Variance values are calculated using counts entered earlier in the process (via count shee...

18/11/2025
Announcement

New Mobile App Update: Log Waste from the Palm of Your Hand

We’re excited to share a major new update to the Hops mobile app. Alongside placing orders, taking deliveries, and checking recipes, allergens and nutritional information, you can now log waste dir...

06/11/2025
Announcement

🚀 New Stocktake Flow is Coming to Hops

We are updating how stocktakes work in Hops to make the process easier, clearer and more accurate for your team. Image You will soon see a new step-by-step stocktake flow. Each stage explains what ...

03/09/2025
Announcement

⚠️ Scheduled Upgrade – Central Kitchen Updates

As part of the rollout of the new Central Kitchen (CPU) screens, the upgrade will be deployed tomorrow, Thursday 4th September 2025. ⏱️ Downtime: The system will be briefly unavailable in the early...

01/09/2025
Announcement

🚀 Release Announcement: Updated Central Kitchen Screens

We’re excited to share the first stage of improvements to the Central Kitchen (CPU) module in Hops, rolling out later this week. This update has been driven by your feedback – keeping the same core...

Where we’re heading

Roadmap highlights

Full roadmap
Inventory

Faster Supplier Product Setup

We are making supplier-product setup quicker and easier, with smarter assistance for capturing product details and matching supplier products to the correct inventory items.

Inventory

Smarter Product Catalogue Management

We are improving product catalogue management so teams can maintain cleaner, more consistent product information and reuse it more easily across their operation.

A Better Customer Help and Learning Hub

We are improving the Hops customer portal, academy and knowledge base so teams can find guidance, training and support information more easily in one place.

Inventory

Allergen and Nutrition Management

We are improving how allergen and nutritional information is managed across Hops, helping teams maintain more accurate product data and support safer, more reliable customer information.

Hospitality operations, simplified. Product progress, explained clearly.